Wellington Steele and Associates

  • Citrix Admin

    Location US-NY-Rochester
  • Overview

    • Functional Title: Citrix Administrator

      Supervisor: Project Director, Server Infrastructure Group (SIG)


      Responsible for the administration, engineering, and implementation relative to virtualization in the following areas: Citrix XenApp and XenDesktop. Also, this person will manage VDISKs, coordinate UAT and lifecycle management of Citrix images.



      • Knowledge relative to administration and implementation relative to virtualization in the following areas: Citrix XenApp/XenDesktop 7.X and 6.65
      • Experience with Windows Server 2012 R2/ 2016
      • Experience with Citrix Director
      • Experience with Active Directory
      • Experience with Citrix GPOs and Policies
      • Experience maintaining a Citrix environment with complex, multiple AD domains
      • Experience with PVS, management of VDISKs, coordinating UAT, and lifecycle management of Citrix images


      Essential Functions:

      • Configures and administers all components of Citrix infrastructure including application publishing, system monitoring, troubleshooting, end user support, license monitoring, and system documentation.
      • Participating in the evaluation, planning, design, and implementation of new application initiatives
      • Serving as the expert in implementations and migrations of the latest Citrix and application virtualization technologies; recommending solutions to support and enhance our existing systems
      • Identifying opportunities and implementing solutions to improve business processes and productivity, with a keen focus on automation
      • Providing on-going support of installed application systems including resolution of application systems incidents, root cause analysis of problems, impact analysis and planning of proposed system upgrades and patches
      • Analysis and development of enhancements to meet changing user requirements
      • Execution of change control procedures to ensure all enhancements, upgrades and patches are thoroughly tested and planned before implementation in the production environment
      • Maintaining all related technical documentation; where applicable, developing and communicating company policies and procedures
      • Maintaining corporate Citrix environment
      • Manage vendor relationship



      Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering, and 4-5 years of related experience, preferably 2-3 years in a supervisory capacity; or an equivalent combination of education and experience 


      Preferred Requirements:

      • Bachelor's degree or equivalent experience
      • Strong technical knowledge in Citrix XenApp 6.5 and 7.X.
      • Experience designing, implementing, migrating and supporting Citrix suite of products (XenApp, XenDesktop, etc.) version 7.x including Citrix Receiver.
      • 5-7 years deploying, administering, and supporting Citrix XenApp
      • Experience publishing and deploying applications via XenApp
      • Experience troubleshooting application publishing issues, user connectivity, and network timeouts
      • Experience supporting XenApp is a thin client environment preferred
      • Fundamental knowledge, understanding, and ability to troubleshoot Active Directory and network technologies and protocols
      • XenDesktop experience
      • Must have a thorough understanding of Microsoft Windows operating systems
      • Strong technical knowledge of client/server and internet systems architectures.
      • 5-7 years troubleshooting software/application issues with operating systems or third-party products
      • For technical engineering support, familiarity with one or all of the following technical environments: servers, storage, networking, or virtualization
      • Adept quick learner
      • Ability to work in an environment where deadlines are critical
      • Excellent verbal and written communication skills
      • Experience with VMWare ESX is a plus
      • Ability to convey a strong presence, professional image, and deal confidently with technical problems
      • Exceptional customer service orientation.
      • Ability to take direction and execute tasks in a high-pressure environment.
      • Developed analytical, evaluative and problem-solving abilities.
      • Ability to work independently and as part of a team
      • Ability to manage competing priorities in a complex environment
      • On-call availability


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